MADEC, a trusted provider of youth and disability support in the Mackay and Whitsunday regions has proudly unveiled its 2025-2027 Strategic Plan. This forward-thinking initiative reaffirms MADEC’s vision of fostering an inclusive community where every individual is empowered, supported, and respected.
The new Strategic Plan underscores MADEC’s commitment to addressing the evolving needs of its clients and community through five core strategies:
- Enhancing Client Engagement and Experience – Focused on personalised, human-rights-based supports, this strategy aims to improve well-being and inclusivity for all clients.
- Expanding Existing Services – Prioritizing growth and sustainability of NDIS and youth services in the Mackay region and beyond.
- Fostering Business Development and Diversification – Introducing new client and service categories while exploring innovative opportunities in the youth and disability sectors.
- Developing a Comprehensive Housing Strategy – Targeted solutions for sustainable housing and community infrastructure to meet client and service demands.
- Building a Strong Workforce and Organisation – Ensuring a motivated and skilled team, enhanced technology, and robust governance to support service excellence.

MADEC Strategic Plan for 2025-2027
Through a facilitated and collaborative strategic planning process, MADEC has focused on both the challenges and the opportunities available to the organisation in developing this Strategic Plan.
“Our Strategic Plan for 2025-2027 is both a blueprint and a commitment,” said Jasmine Lowry, CEO of MADEC. “It encapsulates our mission to empower individuals and make a meaningful difference while navigating the challenges of our dynamic sector. By leveraging our strong foundation, we aim to expand our services, deepen community engagement, and create new opportunities for those we serve.”
The Strategic Plan aligns with MADEC’s history of innovation and its ongoing dedication to empowering people through youth and disability services. For over five decades, MADEC has adapted to changing community needs. This new plan signals a bold step forward in ensuring its services remain person-centered, sustainable, and impactful.
Want to learn more?
Find out more about MADEC, our values, Senior Leadership Team and Board by clicking the button below. For media enquiries please contact Katelyn Dunn, Marketing & Communications Coordinator on (07) 4951 1233.